Reference:
Obtained 4/6/09 from: https://tle.wisc.edu/solutions/engagement/constructive-and-destructive-group-
behaviors.
Adapted from Brunt (1993). Facilitation Skills for
Quality Improvement. Quality Enhancement Strategies. 1008 Fish
Hatchery Road. Madison WI 53715
Constructive
- Cooperating — Is interested in the views and
perspectives of the other group members and is willing to adapt for the
good of the group.
- Clarifying — Makes issues clear for the group by
listening, summarizing and focusing discussions.
- Inspiring — Enlivens the group, encourages participation
and progress.
- Harmonizing — Encourages group cohesion and
collaboration. For example, uses humor as a relief after a particularly
difficult discussion.
- Risk Taking — Is willing to risk possible personal loss
or embarrassment for the group or project success.
- Process Checking — Questions the group on process issues
such as agenda, time frames, discussion topics, decision methods, use of
information, etc.
Destructive
- Dominating — Takes much of meeting time expressing self
views and opinions. Tries to take control by use of power, time, etc.
- Rushing — Encourages the group to move on before task is
complete. Gets “tired” of listening to others and working as
a group.
- Withdrawing — Removes self from discussions or
decision-making. Refuses to participate.
- Discounting — Disregards or minimizes group or
individual ideas or suggestions. Severe discounting behavior includes
insults, which are often in the form of jokes.
- Digressing — Rambles, tells stories, and takes group
away from primary purpose.
- Blocking — Impedes group progress by obstructing all
ideas and suggestions.
“That will never work because...”